What's Different?

There are a few things that make my practice different than traditional practices:

Patients pay only a monthly fee

 No insurance is required.  Go here for details.

The total number of patients is limited.

The total number of patients our practice will accept is about 25% of what most primary care practices accept.  We can do this because of the payment structure, and it allows us to spend more time with each patient, making sure their needs are met.

Patients have easy access to the care they need.  

  • I communicate using phone, secure email messaging, and text messaging.  
  • We only use voicemail when necessary, and when we do us it we will call back as soon as possible.
  • After hours, the office phone number will ring directly to the physician (for subscribing patients only).
  • We try to avoid unnecessary visits, handling whatever problems we can over the phone or using electronic communication.
  • The limited number of patients, along with the reduction of office visits means that the schedule is much more open for same-day visits.  This means that you won't have to waste time waiting to be seen by a hurried doctor.

Patients have much better access to their records.

I believe that keeping medical records away from patients causes them harm.  It not only keeps them in the dark, but it keeps critical information from others who provide medical care.  Instead of forcing people to recall their medical information with every new provider, I believe the patient should have immediate access to their health information so they can give the information directly to those who need it.  We do this in two ways:

1.  Sending people copies of any lab or test results that are done on them.

2.  Maintaining a personal health record for each patient.  The personal health record is one of the cornerstones of good care in our practice.  It is built and maintained as a cooperative effort between the patient and the people in our practice, working to keep the information as up to date and accurate as possible. It contains:

  • An accurate history of care done in the past (medical problems, surgeries, etc.)
  • An accurate list of current pertinent medical information (family history, medications taken, allergies)  
  • A list of the most recent results of important tests
  • A personalized health care plan - a timeline of care, recording when important tests and procedures were done (blood work, cholesterol testing, cancer screening, immunizations), what is due now, and when they are due in the future.

Patients Are Not Left on Their Own

 

 

Dealing with the health care system is difficult and frightening, even for the best-informed patients.  Doctors taking care of a patient communicate poorly with the patient, their family, and with other doctors.  Unfortunately, the doctor best situated to help, the primary care physician, is usually too busy seeing patients to take the extra time needed to talk to patients, family members, and other doctors.  This leaves patients and their families to fend for themselves and answer questions they are not equipped to answer.  

This is not only wrong, it hurts and even kills people.

Our office can take the time needed to help.  People don't have to feel they've got no one to turn to for answers because they know we will take the time to help them.

Everything is Better

 

Click here to see real-life examples of how it is a better way to get (and give) health care.

Click on this link to get a printable summary of our practice and our services.